Vitality is achieved through capacity. When a business or organization is operating at full capacity, it's potential is being fully expressed.
Bottlenecks are simply a restriction in capacity. So, for example, if one of your manufacturing machines is working at half capacity, production will incur a bottleneck (limited capacity) because it is malfunctioning.
In the service sector (including churches, of which I am apart) we mainly provide services. But bottlenecks occur regardless.
Bottlenecks that can occur in churches:
* a staff person is not doing his/her job,
* a staff person is working in an area not congruent with their gifts,
* a staff person doesn't know the organizations mission,
* the staff person doesn't agree with the organizations mission,
* there exist insufficient resources for staff and program,
* leaders won't lead,
* committees can't or don't function,
* unresolved conflict.
The list can go on and on.
Non-profit and religious -- like marketplace organizations -- can suffer bottlenecks that limit their capacity. When this happens, mission and vision can get buried under layers of mismanagement.
Leaders need to write missions and grow big visions. But equally important are assessments of how mission is, or is not, getting accomplished. Organizations can thrive -- can experience vitality -- when feedback mechanisms inform performance.
Vitality orbits capacity and Capacity orbits feedback. Invest in these ideas and your mission will flourish!
www.getvitality.org by Glen Edward Quiring is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 3.0 Unported License.
Based on a work at www.getvitality.org.